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01869 713 007

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COMPLAINTS POLICY
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01869 713007 or write to us at 26 Sycamore Road, Launton, Bicester, Oxfordshire. OX26 5DY  or email us at info@justinbucknellelectrical.co.uk

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.

 
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Electrician Oxford
Justin Bucknell Electrical Ltd
Call our office on | 01869 713 007
Call Justin on | 07786 082 605
Email | office@justinbucknellelectrical.co.uk
 
Head Office | 26 Sycamore Road, Launton, Bicester.
OX26 4PP
 
Address | 43 Longfields, Bicester OX26 6QP
 
Complaints Policy and Logging
Justin Bucknell Electrical Limited | Registered Address and Trading Address: 26 Sycamore Road, Launton, Bicester. OX26 4PP | Company No | 09855359 Registered in England and Wales | VAT 220 5806 40
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